Lead Product Designer helping organisations turn complexity into customer value.
13+ years designing digital products across agency and enterprise environments. 8+ years shaping customer experiences in New Zealand's energy sector and leading across both Product Design and Engineering disciplines.
Why I do what I do.
The best product challenges rarely sit neatly within a single discipline.
Throughout my career, I've been drawn to problems that require balancing customer needs, business priorities, and technical constraints. Whether helping customers understand their energy usage, aligning stakeholders around a shared direction, or working through the realities of delivery, I've always enjoyed finding the simplest path through complexity.
My background spans agency, enterprise, design, and engineering leadership. That breadth of experience has given me a unique perspective on how products are shaped, not just by good design, but by the decisions, trade-offs, and collaboration that happen behind the scenes.
Today, I'm particularly interested in the kinds of challenges that will shape how people live, work, and interact with technology over the next decade, especially across SaaS, AI, energy, and climate-tech.
In their words.
“Suzy has always been an excellent "on the tools" digital designer, and during her time at Genesis developed one of the most talented groups of UI and UX designers that I have ever had the pleasure of working with”
Kate Addis,
Head of Digital Marketing and Sales,
Genesis Energy
“Not only is Suzy a great designer with an eye for detail, she also has an in-depth understanding of development and uses this to design purposefully.”
Michael Semlea,
Digital Product Designer,
Young & Shand
“Suzy's leadership style empowers team members to grow and realize their full potential. Her rare ability to simplify challenges and tasks ensures that projects run seamlessly, all while upholding elevated design standards.”
Agnes Marek,
UI/UX Designer,
Genesis Energy
Some of the great brands I’ve worked with.
